How do you handle keys?
When and how do I pay?
Do you only care for dogs and cats?
Do you have references?
What is the process for hiring you?
Will I always have the same sitter with each vacation?
What is a typical vacation package for dogs and/or puppies?
Do you give meds and is there an extra cost?
We give all kinds of meds such as diabetic injections, pills, and liquid medication. Please note, however, that none of us are vet techs; if your pet is particularly hard to medicate, it may be better to board them with your vet for the duration of your vacation. We want what is best for your pets, even if we are not the best option.
How will you let me know how my pet is doing and if a sitter has been at my house?
Can I get access to your software so that I can request my own vacation dates and/or update my pets profile and instructions?
What is your hiring process for sitters?
What if I am not happy with my service?
Please let us know immediately and we will discuss and take any action that is mutually agreeable to both of us. Your satisfaction is our greatest concern.